Privacy Policy

1. Information we collect

We collect information you submit through contact, accommodation booking, dojo certification, and journey application forms — including name, email, phone number, affiliation, and details necessary for your request. We also collect access information (IP address, pages viewed, referrer, device information) via cookies and similar technologies.

2. How we use information

We use collected information to (1) respond to inquiries and applications, (2) provide services and manage reservations, (3) improve the site and analyze usage, (4) send you information about our accommodations, services, and campaigns (you can unsubscribe at any time), and (5) comply with applicable laws and respond to disputes.

3. Third-party data transmission

In compliance with Japan's Telecommunications Business Act, we disclose that the following services may receive your browsing information. Please refer to each provider's policy for details on data collected and opt-out methods.

• Google LLC — Google Analytics 4 / Google Tag Manager (analytics)
• Beds24.com Limited — Accommodation booking widget (reservation and payment relay)
• Microsoft Corporation — Microsoft Clarity (optional; for future heatmap analysis)

4. Cookies and consent

On your first visit, a banner asks for your consent to cookie use. If you choose "Decline", analytics and advertising cookies are not used. Your choice is stored in your browser's local storage and can be cleared at any time from your browser settings.

5. Disclosure to third parties

We do not disclose personal information to third parties except where required by law, with your consent, or to service providers within the scope necessary to perform contracted services.

6. Data retention

We retain personal information for the period necessary to fulfill the stated purposes or as required by law, and securely delete it thereafter.

7. Access, correction, and deletion

You may request disclosure, correction, suspension of use, or deletion of your personal information by contacting us below. We will respond within a reasonable period after identity verification.

8. Meta User Data Deletion

If you would like to request deletion of personal data obtained through Meta Platforms (Facebook, Instagram) in connection with KAIDO services, please contact us at the email address provided on this website (info@kaido-japan.com). Please include “Meta Data Deletion Request” in the subject line. We will verify your request and delete applicable data in accordance with applicable laws and our data retention policy.

9. Contact

KAIDO Inc., Personal Information Protection Manager Address: 341 Oba, Shimizu-ku, Shizuoka City, Shizuoka, Japan Email: info@kaido-japan.com

10. Revisions

This Policy may be revised in response to legal changes or service updates. Significant changes will be announced on this site.